Frequently Asked Questions
Depending on the level you choose, onboarding is a huge undertaking and it’s critical that we get it right the first time. We work together to design and implement all the marketing tools in your package to work at maximum efficiency. Standard onboarding takes an average of 16 man hours. Pro takes an average of 32 man hours, and Premium can take anywhere from 60-80 man hours. In other words, there is a LOT To do.
YES! Once we have set everything up, and we have shown you around the dashboard, you will slowly begin to have a good understanding on how everything works. You may not learn “ALL” there is to know, but you will be able to manage 80% of your automation on your own within 6-12 months.
CRM stands for Content Relationship Management. Using a CRM platform gives everyone involved in your business a way to manage customer interactions to increase growth.
Yes! OnTop Biz was designed with small businesses in mind. It offers a range of features that can help small businesses automate and streamline their marketing and customer management processes.
Yes! Getting your existing data in is easy. Simply export your existing customers to a .csv file and import them within a couple of clicks.